“We are keenly focused on helping our customers grow their business and entertain their patrons with innovations that truly stand out on the gaming landscape,” also said Wilson.
Recognized author and co-founder of Age Wage, Maddy Dychtwalt, opened the event with a keynote address that set the stage for the next two days of discussions.
In addition to sessions specifically dedicated to customer feedback, the Forum consisted of several breakout presentations covering a broad range of topics such as game design philosophy, floor performance management, loyalty, and mobile solutions.
Listening to customers and striving to support their success has underpinned Aristocrat’s progress. For example, customers recently voted Aristocrat the number one slot provider, and nominated the business as having the most anticipated portfolio of games in the industry, in the 2018 Goldman Sachs Slot Survey.
Additionally, the Q2 Eilers Fantini Quarterly Slot Survey highlighted Aristocrat’s Lightning Link, Dragon Link, and Buffalo Grand as the top premium games in the industry. Further, Buffalo Gold was ranked the top casino-owned game.
“We can’t succeed unless our customers succeed – it’s that simple. We are extremely grateful to our customers for attending this year’s forum and for providing us with the insights and engagement that will help us better support their success in future,” Wilson concluded.
Source: GMB
