GMB - I would like your presentation to our
readers ... Who is Alejandro Ortiz and what is his history in the gaming
industry in Brazil and in the world?
Alejandro Ortiz - I
entered the gaming industry with the advent of the Zico Law, which legalized
and regulated bingo in Brazil. After the opening of the first bingo card, I
started the work to homologate the videobingo machines, which brought modernity
to the activity and allowed the growth of the sector. And that led me to lead
the Brazilian market. Before the end of the activity, I tried to introduce the
videobingo model in the international market. Other companies in the industry
have also done the same, exporting this genuinely national technology out of
Brazil.
Today, Ortiz Gaming is operating in several countries in Europe, Asia and
America, including the United States, in addition to having our games in the
online world. Ortiz Gaming is expanding the concept of videobingo, expanding to
other areas of gaming. We created Bingotronik, which is the concept of paper
bingo, but played electronically and with the possibility of interconnecting
several rooms. It's a big differential because we can bring the heat from
traditional bingo to the electronic system. Bingotronik was initially designed
for the Brazilian market, but we are already introducing it in other countries.
We've also developed OrtiZone, which is tailor made furniture, which can have
the entire Ortiz Gaming game library, to be played on local servers or with
internet access. As the company is very agile, we also create reel games,
lottery games, skill games and many others. In short, the opening and the
possibility of the introduction of videobingo in Brazil, allowed me to grow in
the market achieving a prominent role in the country. Subsequently, I started
to expand to the international market. With the same mission to innovate,
create and, in this way, grow, increasing the range of product offerings with a
differentiated service.
GMB - For years, Brazil has lived with
ups and downs in the bingo industry, but nevertheless you had a strong presence
in the market. What assessment do you make of that period?
Brazil experienced ups and downs, mainly due to the lack of clear
legislation, causing the market to remain at various times without regulation.
Until the closing of the market, I tried to be the best provider. At the
beginning of the activity, the equipment was imported and everyone had a little
of the Las Vegas concept. Butthe mentality changed. Initially I imported cabinets
and software, but the game did not fall into customer taste. Over time our
suppliers began to listen to us and to make requested modifications. The result
was a success, and this encouraged me to develop the software and the cabinet
in Brazil.
For this development, I took into consideration the type of player that
frequented the rooms in Brazil. The typical Las Vegas player shifted from one
machine to another all the time, with his bucket of coins. I noticed that the
videobingo player was different and spent hours having fun on the same machine.
In this way, I re-created the cabinet format and especially the software. In
the case of the cabinet, we switch the "up-right" seat to the
"sit" format in which the player is effectively seated. A few months
later, this format became the market standard. That's when I also introduced
the 19-inch touchscreen monitor so players could interact with the screen.
But the main change came in software, when we changed some paradigms. One was
that people were charmed by the magic sound of coins pounding on the plates of
the machines when prizes came out. We changed this pattern by introducing the
first voices announcing the sounds of the prizes: Double Line .... Bingo !!! We
started to give importance to the prizes and not to the sound of the coins. Las
Vegas withdrew the coins several years later, following this trend. The change
has altered the way in the attendance in the rooms. Without the dispensing of
coins, the payments became manual, requiring attendants. In the beginning the
businessmen were a bit annoyed by the increase in personnel, but soon realized
that this increase raised the customer attention and the volume of bets.
The next step was the change in the program game, creating the accumulated by
islands of machines, proportional accumulated to the bet made, increase of
extra balls, etc. I experienced a magical moment with one success after
another. It was during this period that the Pro-Bingo Movement was born, with
the goal of winning a law for the sector that would meet the market's desire.
This work was in addition to what had been developed by the bingos association
in order to raise the awareness of the country's legislators and show the
benefits of the activity, such as the generation of jobs, fun for the elderly,
prohibition of entry of minors and that was not a place for money laundering.
But unfortunately, the market closed before we could achieve our goal.
GMB - The end of the industry promoted
the birth of many companies abroad with Brazilian DNA. Ortiz Gaming is a clear
example of this. How is your company currently positioned in the global market?
Where is it based and where are the games currently available in the Ortiz
Gaming portfolio?
Ortiz Gaming's operating model is to create in each market in which we operate
our own structure. In each market there is a company constituted locally, with
technicians, commercial, administratives, etc. We always supervise local
businesses with our headquarters, respecting local laws and encouraging legal
and responsible play. Our games are mainly developed in Brazil and the United
States.
GMB - How do you handle this
development? How to create games that keep the player's interest, especially
the younger ones, and how do you guarantee operators that they will have the
profitability they expect with Ortiz Gaming games?
Very good question. Before the answer, I would like to position myself on
the typical player in our industry. We do not seek to serve a young audience,
as it has other interests, typical of the age group. Our focus is on a
higher-age audience, who looks for fun at restaurants, shopping, cinemas,
theaters, and also gaming. This is not to say that the younger ones can not go
to a gaming room, but surely the older people will have a greater tendency to
go to those places to have fun. In creating our games, we take into account the
entertainment time. That is, the time that the person will spend in our games
should be able to entertain them and give the feeling that the time and money
invested were worth it.
GMB - Brazil is discussing two laws, one
in the Senate and another in the Chamber, to regulate gaming activity. What is
your evaluation of the proposals and how do you see the future of the industry
in Brazil?
They are two proposals with many differences between them. Both have the
power to determine different paths of each other and legislators should be
aware of this. My opinion is that the market must be free-initiative and that
the market law itself should make it self-balancing. I am not in favor of
market reserve. Like any free-market, we should have an agency that has the
regulatory goal of overseeing and acting for the good of the market. In my
opinion, the gambling law should be broad, serving all sectors, such as
casinos, bingo halls, videoloterias, online, etc. If legislators are able to
implement a well-designed law that meets the market's aspirations, thousands of
jobs will be created, the real estate industry will be heated and several
companies will be able to export technology, as was the case with videobingo
itself. All this will increase the flow of national and international tourists
and, mainly, generate billions of reais in taxes for Brazil.
GMB - Do you believe that Brazil will
have serious legislation and attract large companies to the country?
Without a doubt, if we have a law that meets free initiative and that is
clear and without changing rules from one hour to another, many international
companies will come to Brazil.
GMB - What will be your position when
the industry is regulated? Do you want to operate bingos in the country or will
you just be a supplier of technological solutions?
This answer is directly linked to the future law. If it is well designed,
transparent and guarantees security that investments will be respected, I have
the greatest interest in the market, both as a provider of technological
solutions and as a bingo hall operator. The companies that have the best
technological solutions, the best operation of rooms, etc., will remain in the
market. I hope to be in this market. Ortiz Gaming wants to be the best
technology provider in Brazil and, in this case, I am speaking in all aspects
of technology, which will serve the new market that opens.
GMB - Do you believe that Brazil will
regulate and open gaming venues in 2017?
This is a difficult question to answer. But what I can say is that I would
like this law to be voted on and regulated in 2017, taking into account all the
aspects necessary for the future market. Brazil can not stand in the
counterflow of the world.