The commission voted unanimously to work collaboratively with the casino companies on the "play management" program rather than establish the systems through regulation. "We are very, very committed to innovative and aggressive promotion of responsible gaming and attention to problem gambling," Gaming Commission Chairman Stephen Crosby said in an interview Monday. "It's really a high priority and, I think, innovative."
The casino companies wanted a non-regulatory approach, in effect saying they wanted "to be treated as good corporate citizens, not like the casinos of Bugsy Siegel," Crosby said, referring to the notorious 1930s gangster. MGM Springfield, Wynn and Gaming Commission members said the collaborative approach allows for evaluation of the programs, adjustments as needed and innovative efforts.
Wynn plans to open a casino outside Boston in 2019. MGM is on schedule to open a $960 million casino in Springfield's South End in September. "MGM Springfield is ready and willing to collaborate with the MGC on instituting a play management system that will not only serve the gaming customers of Massachusetts but that will also serve as a template for operators in other jurisdictions," MGM Springfield President Michael Mathis said.
Wynn Resorts official cited a letter from the American Gaming Association that called for collaboration to allow for regular evaluation and potential modifications. Penn National Gaming Inc., which runs casinos across the U.S., adopted a play management system known as PlayMyWay at its Plainridge Park Casino in eastern Massachusetts. It was approved by the Gaming Commission in 2014 and launched in June of 2016 for Plainridge's Marquee Reward (player card) members.
PlayMyWay "prompts cardholders to voluntarily set a daily, weekly, and/or monthly budget to track their spending," a Gaming Commission report said. "Once enrolled, patrons receive automatic notifications as they approach 50 percent and 75 percent of their spent budget."
It is up to the customer to stop or keep betting when alerts are received, and enrollment and ending enrollment is also at the customer's discretion, officials said.
Source: GMB
