SÁB 20 DE ABRIL DE 2024 - 08:33hs.
BgC 2019 - Panel "Creating Transparency"

Trust between regulators and operators is key to business success

Óscar Madureira, a lawyer for Rato Ling Lei & Cortés, moderated the panel that debated how a regulatory agency could be made feasible when regulating gaming activity. To address the issue, he invited Sissel Weitzhandler, Play'n GO compliance director; Alberto Alfieri, COO of Bet Entertainment; Georges Didier, head of government relations and business development at GLI; and Russell Mifsud, associate director of KPMG.

This was the same opinion given by Alberto Alfieri, COO of Bet Entertainment, who added that the experience of companies working in different countries with different regulations should be made available to those who are regulating the activity in Brazil. "In addition, the police must also be at the disposal of the regulator to be activated in case of non-compliance with the law."

Georges Didier, head of government relations and business development for GLI, said that "a supervisory department should be considered according to the size of the market and because professionals should know very well what they will regulate and supervise. You must also know who is behind the operations."

According to him, regulators should be willing to listen to the opinion of the inspected, so that they understand all the details of the operation and the way they work so that everything is in accordance with the needs of the sector and the governmental requirements.

Russel Mifsud, a game industry specialist and associate director of KPMG, said there is a wide range of issues to be understood by the regulator. "The regulation of the activity depends on good reliability among all involved and it is important that it has the power to tackle sensitive issues, such as restraining unlicensed overseas operators."

According to him, a major concern in Malta has always been to reduce unemployment, and so opening the doors to operators was one of the alternatives found by the government, which created challenges in the way in which compliance with the law was sought, but the local legislation suited very well.

Sissel recalled that "where it does not have a license, the supplier may not have direct access to regulatory bodies and must bridge the gap with them through the operator or local associations. Thus, there is a relationship of trust so that everyone is involved in a single direction so that the beneficiary is our final customer, the bettor."

Among the good examples of proper and well-defined regulation, Sissel highlights Denmark, which has always known what it wanted to do when it came to define regulation and has put itself up to date to listen to operators and suppliers. "That trust has always existed in Denmark," he recalls.

All the speakers agreed that it would be interesting if the regulation of sports betting took some sort of adaptation period, since the law provides for the creation of a regulatory agency and that, without the agency, it is not possible to have a regulation. For this reason, they understand that, in the beginning, some models of agency and regulation could be adopted so that the activity would start to operate immediately and then finish the process of creating the agency and the regulation itself.

Source: Games Magazine Brasil