“The findings will be used to inform any changes to the Gambling Act 2005 to ensure customer protection is at the heart of the regulations, while giving those that gamble safely the freedom to do so,” DCMS said.
“The government recognises the need to balance the enjoyment people get from gambling with the right regulatory framework and protections,” te entity adds.
In addition, the Gambling Commission’s role and powers will receive scrutiny “in order to ensure it can keep pace with the licensed sector and tackle the black market.”
The Commission has faced criticism from bodies including the National Audit Office and Public Accounts Committee, which have said it was under-resourced, and the All-Party Parliamentary Group on Gambling-Related Harm, which repeatedly called it “not fit for purpose”.
The review will also look into “the action customers can take where they feel operators have breached social responsibility requirements” if, for example, inadequate interventions were taken.
This – combined with the review of the Commission – may suggest DCMS is examining the concept of a gambling ombudsman. Groups including the Social Market Foundation have argued that an ombudsman should be created to deal with consumer issues, allowing the Commission to focus on licensing.
Secretary of state for digital, culture, media and sport Oliver Dowden said the gambling industry has changed greatly since the 2005 Act, making a review necessary.
“While millions gamble responsibly, the Gambling Act is an analogue law in a digital age,” Dowden said. “From an era of having a flutter in a high street bookmaker, casino, racecourse or seaside pier, the industry has evolved at breakneck speed. This comprehensive review will ensure we are tackling problem gambling in all its forms to protect children and vulnerable people. It will also help those who enjoy placing a bet to do so safely,” Dowden added.
The minimum age to raise the National Lottery will also be raised from 16 to 18 by no later than October 2021. The age limit will therefore not be included in the review, but DCMS will open a consultation on the matter before it comes into effect.
DCMS said raising the minimum age was necessary as the lottery’s games portfolio has undergone “significant change” since its 1994 launch, with more players playing online and spending money on instant win games such as scratchcards.
“We’re committed to protecting young people from gambling related harm which is why we are raising the minimum age for the National Lottery,” Minister for Sport, Tourism and Heritage Nigel Huddleston. “Patterns of play have changed since its inception, with a shift towards online games, and this change will help make sure the National Lottery, although already low-risk, is not a gateway to problem gambling.”
Dowden also pointed to past action by the Gambling Commission to show the government has been working to increase the level of player protection in the British gambling industry.
A review of the Gambling Act has long been expected, after the UK’s Conservative Party included plans for this in its manifesto before winning the 2019 General Election.
The All-Party Parliamentary Group on Gambling-Related Harm, the House of Lords, the Social market Foundation, the Public Accounts Committee and the National Audit Office have all released their own reports with recommendations for change to the country’s gambling laws.
Source: iGB
