One of the main measures taken by companies supports the orientation so that people do not leave homes. For this, the companies adopted the home office work system.
At Hebara, distributor of RJ da Sorte, 60% of the team is working from home and in addition there is a rotation among employees who cannot carry out their activities outside the company. Loterj - Loteria do Estado de Rio de Janeiro has also adopted this system, mainly protecting those who are in the risk group such as those who are 60 years or older, diabetics, hypertensive patients, people with chronic diseases, immunosuppressed, pregnant and lactating women.
Intralot Brasil and App7 Sistemas are some of the companies that also encourage working at home. App7 went beyond and is avoiding meetings with its own team and also with customers, using technological ways for these conversations. "We here at App7 authorized the use of the home office system as soon as the first cases of Covid-19 were reported in Brazil. Besides that, we are also encouraging the use of videoconferencing for meetings with our clients and partners," said Elvis Lourenço , CEO of App7.
Another guideline followed by all companies is on the issue of personal hygiene for employees. All companies contacted by GMB reported that they distributed gel alcohol to employees and in company spaces; in addition to intensifying cleaning and safety procedures in the workplace.
Companies that have physical points of sale for bettors to purchase tickets have also taken steps to protect customers. LOTERJ suspended face-to-face service in all its stores between 3/16/2020 to 3/28/2020, in compliance with Ordinance 449 of 3/17/2020 that will be published in the Official Gazette of Rio de Janeiro. “So that our consumers do not feel harmed by the presence of in-person service, we have made available some virtual service channels, such as: to receive prizes, can make an appointment by calling (21) 99592-6981 or by e-mail: [email protected]. For further information, contact will be made through the telephone (21) 2333-4058 or e-mail [email protected]”, informed Aline Hadib, LOTERJ's press officer.
Hebara is also monitoring street actions that are very compromised due to the low circulation of people. In addition, the next draw of RJ da Sorte, which would take place this Sunday (22), has been postponed to the following weekend, the 29th. The title will be extended, consumers will be able to purchase the product and compete for the prize draws.
In the midst of the crisis, SECAP - Secretariat for Evaluation, Planning, Energy and Lottery of the Ministry of Economy regulating lotteries and working on the sports betting regulation decree, released this Wednesday a series of measures to protect its employees from coronavirus for the next 30 days. Among the measures are: remote work for employees who live with people at risk or with children who are not old enough to be alone; suspension of international travel, classroom training, events and congresses; use of biometric identification equipment and access by the external public to libraries, museums, memorials, auditoriums and other places of collective use on the Ministry's premises.
Source: GMB
