DOM 22 DE MAYO DE 2022 - 20:24hs.
As it already happened in Amazonas

Florianopolis Procon warns Caixa for requiring minimum amounts in online bets

Once again Caixa Econômica Federal (CEF) is being notified by the Consumer Protection and Defense Program (Procon) for a sale with a minimum order of R$ 30 in bets on its lotteries. Florianópolis/SC Procon points out that the practice is considered abusive and configures 'tie sale' according to the Consumer Protection Code. CEF has up to 10 days to provide clarifications and it is recommended to immediate readjust the offers available on the app and website.

The Municipality of Florianópolis, through the Secretary of Defense of the Citizen (Procon Municipal), notified Caixa Econômica Federal, this Thursday (12), due to the imposition of a minimum value on bets made online, on the website or app. Caixa has up to 10 days to provide clarifications and immediate readjustment of the offers available in these sales channels is recommended.

This week, Procon do Amazonas notified Caixa for the same reason, giving the same deadline for the company's manifestation and for it to immediately readjust the offers available on digital channels.

Currently, the consumer who wants to bet through the application or website of the financial institution, needs to make a minimum order of R$ 30, being necessary to buy more than one betting ticket. The minimum order does not exist for purchases made directly at lottery outlets, where it is possible to buy, for example, a Mega-Sena ticket worth R$4.50, or other betting options from R$2.50.

In this way, the action practiced by Caixa is considered abusive and prohibited by the Consumer Protection Code, which prevents the supplier from conditioning the sale of one of its products or services to the acquisition of another of its products/services, without the consumer's desire. It's called a "tie sale.

“This week, Procon has already notified Ifood for the practice of 'tie sale' and is now notifying Caixa for the same imposition. These are actions that harm the consumer, and therefore, the Agency is constantly inspecting companies so that they follow the provisions of the Consumer Defense Code,” explained the municipal secretary of Citizen Defense, Miltinho Barcelos.

In this way, the action practiced by Caixa is considered abusive and prohibited by the Consumer Protection Code, which prevents the supplier from conditioning the sale of one of its products or services to the acquisition of another of its products/services, without the consumer's desire. It's called a "tie sale”.

“This week, Procon has already notified Ifood for the practice of 'tie sale' and is now notifying Caixa for the same imposition. These are actions that harm the consumer, and therefore, the Agency is constantly inspecting companies so that they follow the provisions of the Consumer Defense Code,” explained the municipal secretary of Citizen Defense, Miltinho Barcelos.

Source: GMB