The 'Reclame AQUI' award is widely recognized as the main award for reputation and customer service in Brazil.
The award recognizes companies that are committed to excellence in service, with the winners chosen through popular vote and a rigorous analysis of the complete customer experience.
In this year's edition, more than 1,600 companies participated, competing in 198 different categories. OKTO's victory reinforces its leadership in the digital payments sector, highlighting the differential of its solutions.
“For us, offering a unique and positive customer experience is a priority. This recognition by the Reclame AQUI 2024 Award reinforces our mission to ensure that every interaction with our customers is marked by trust and excellence,” says Luis Parcus, Head of Customer Experience/Support at OKTO.
OKTO offers digital payment solutions for online businesses and retailers worldwide. It maintains a unified payment platform that securely processes transactions across digital and physical environments, creating immersive payment experiences for both merchants and consumers.
With a team of more than 200 technology experts, it orchestrates digital payment solutions in the Americas, Europe and Asia through a combination of local expertise, industry knowledge and international capabilities.
OKTO offers an integrated omnichannel approach and support for customers in various regulatory scenarios, ensuring low friction and high protection.
Source: GMB
