The operator said customers in Angola, Bolivia, Burkina Faso, Cameroon, Kenya, Mozambique, Nepal, Nicaragua, Nigeria, the Republic of Congo, the Democratic Republic of Congo, Somalia and Vietnam will lose access to their accounts from December.
Players will be able to log in and withdraw their balances until 5 January 2026. After that date, they will need to contact customer support directly to retrieve any remaining funds. Open bets will settle normally until 2 December; any bets scheduled to settle after that date will be voided and refunded.
The announcement comes weeks after reports suggested William Hill could close up to 200 UK retail shops. While the company dismissed the larger number as speculation, it has since confirmed that 57 betting shops are set to shut as part of an ongoing operational review.
The online market exits signal a parallel shift in the group’s international strategy as it consolidates operations and adjusts its risk exposure across higher-risk jurisdictions.
William Hill has not publicly commented on the reasons behind the specific market withdrawals. However, the affected countries include several high-risk or unregulated environments, where compliance, payments and operational oversight pose considerable challenges for licensed operators.
Further restructuring is expected as the company continues to streamline its portfolio and focus on regulated markets with clearer long-term commercial viability.
Source: GMB / Tribuna
