With the agreement, the operator will be guided to begin implementing an effective action plan in order to promote the message of responsibility and minimize the chances of extreme cases. The partnership also includes welcoming people who present symptoms of addictions and other types of disorders.
“COMPULSAFE provides a specialized service system for each situation, which guarantees an individual diagnosis and reinforces good practices, focusing on the well-being of gamblers. From now on, BPX will also join the project and strengthen the movement in favor of Responsible Gaming in the midst of the new regulated market,” says EBAC CEO, Ricardo Magri.
BPX will be responsible for managing the project execution process, while EBAC will guarantee the necessary support for the development of each stage. The program has experts in fields of knowledge such as psychology, organizational management, communication and compliance in the online gaming industry.
“The partnership between BPX and EBAC represents more than just a new chapter — it strengthens a path that we have been following with seriousness and responsibility. Responsible Gaming is, for us, one of the most important pillars of our operations, essential for the sustainable growth of the sector and for building relationships of trust with our customers and the market,” said Kathleen Sarah, Director of Responsible Gaming and Experience at BPX.
“This collaboration aims to join forces, share responsibilities and enhance initiatives that are already underway, raising our standards of good practices and safety. We are confident that it will yield solid and lasting results,” adds the executive.
Founded in 2023, Empresa Brasileira de Apoio ao Compulsivo (EBAC) is a reference in the treatment and support sector for gamblers. The organization offers free support and is responsible for developing processes that include psychological assistance, screening and guidance for psychoeducational programs that can last up to eight weeks. During this period, users have access to technical information and many useful experiences to overcome the problems detected.
The COMPULSAFE program already had the support of well-known betting companies such as the brands of the NSX Group (Betnacional and Mr. Jack.bet), Grupo Esportes da Sorte (Esportes da Sorte and Onabet), Grupo Ana Gaming (7k, Cassino and Vera), as well as Casa de Apostas, Betsul, Alfa and Multibet.
Source: GMB
