The "Jogo Seguro AI" tool introduces a new way for Lottopar to improve its player support services, focusing on well-being and Responsible Gaming.
The solution will be tested and assessed free of charge for 90 days on the platforms of Lottopar’s licensed fixed-odds betting operators. The technology is designed to promote a safer betting environment, offering several features that prioritize user well-being without collecting personal data. Key benefits include:
Monitoring and alerts – The platform continuously tracks player behavior, issuing informative alerts to those engaged in prolonged play and presenting self-assessment questionnaires.
Risk identification – The technology classifies gaming risk levels (low, moderate, high, or very high), helping to identify players with compulsive behavior patterns.
Report generation – The tool produces detailed reports that provide evidence and records of interactions, supporting Lottopar in regulatory compliance oversight.
Specialized support – In high-risk cases, the tool can refer users to partner healthcare professionals, offering specialized assistance.
This Technical Cooperation Agreement reinforces Lottopar’s commitment to ensuring the safety and integrity of gaming in Paraná, guaranteeing that operations are conducted responsibly while protecting the well-being of all bettors.
Source: GMB
