The document also provides practical advice on how to identify common scams in the digital environment, such as the unauthorized use of the company’s CNPJ by rogue websites, requests for additional deposits, and the use of fake domains.
In other words, the material highlights that all transactions must be carried out exclusively through the official websites: betsul.bet.br and casadeapostas.bet.br.
“This initiative reflects our commitment to the principles established by Law No. 14,790/2023 and the regulations of the Prizes and Betting Secretariat (SPA). The law requires licensed companies to adopt concrete consumer protection measures, ensure secure transactions, and operate with full transparency. By promoting clear communication with customers, we directly contribute to strengthening Brazil’s regulated betting environment,” says Joberto Porto, Legal Director at CDA Gaming.
In addition to warning about fraudulent practices, the guide advises bettors on what to do in case of a scam, providing official reporting channels and tips for tracking lost funds. The main recommendation is for players to never make PIX payments to third parties and to always verify the recipient’s name before completing any transaction.
With this initiative, Betsul reinforces its role as a responsible operator, committed to the integrity of the betting industry, user protection, and the development of a safer environment aligned with Brazilian regulatory standards.
To access the full guide, click here.
Betsul
Betsul has been operating in the regulated betting market since 2019 and was the first betting operator in Brazil to receive the RA1000 certification from Reclame Aqui. The company provides 24/7 customer support to ensure the best possible experience for its users and is committed to initiatives that promote responsible gaming.
Upon registering on the platform (18+), players gain access to a wide range of sports, national and international competitions, casino games, live casino, e-sports, and instant games.
Learn more at: https://betsul.bet.br
Authorization: SPA/MF Ordinance No. 255/2025
Source: GMB
