The RA1000 seal is awarded to companies that meet strict criteria, such as a high response rate, resolution rate, prompt service, and positive consumer reviews. The achievement highlights H2bet’s commitment to delivering an exceptional user experience at every stage — from registration to transactions and technical support.
More than just technology, H2bet believes its true differentiator lies in the human side of customer service, with a customer-centric approach deeply rooted in its DNA. To support this, Grupo H2 employs over 600 staff members working daily to ensure fast, efficient, and empathetic service that prioritizes the best possible experience for every client.
“Earning the RA1000 seal proves we’re on the right track and being recognized by our users themselves. Even as our customer base grows, we remain committed to humanized service, listening to people and resolving their concerns, it’s part of who we are. This achievement is a source of pride for our entire team,” says H2bet CEO, Ueltom Lima.
With the RA1000 seal and ongoing investments in technology, security, and communication, H2bet reaffirms its position as a solid, transparent company committed to excellence in every aspect of its operations.
Earlier in July, H2bet also launched its app for Android devices, now available on the Google Play Store. This move further highlights the distinction between operators that comply with legal standards, creating jobs and contributing tax revenue, and those operating outside regulation.
H2bet now awaits approval of its iOS app, further strengthening its presence in the regulated market.
Also at the beginning of the month, H2bet made two strategic moves in the eSports arena: announcing influencer and player Victor “Coringa” Augusto as its new ambassador, and becoming an official sponsor of LOUD, one of the world’s leading eSports organizations.
H2bet also features former left-back Marcelo “Twelve” Vieira as an ambassador and is the master sponsor of Atlético-MG.
Source: GMB
