A benchmark in the sector, Betnacional holds the “RA1000” seal, granted to companies that demonstrate strong commitment and consistently exceed customer service expectations.
“Being a finalist at the 'Reclame AQUI' Awards is a recognition that holds a very special meaning for us, because it comes directly from the public’s perception. From the very beginning, we placed the customer at the center of everything — from our campaigns to our service," said João Studart, CEO of Flutter Brazil, responsible for Betnacional’s operations.
"We continuously invest in team development, technology, and active listening to ensure that everyone who chooses Betnacional feels valued, well served, and, above all, safe.”
The winners will be defined through open public voting, which takes place from September 1 to October 31, via the event’s official website. The award ceremony will be held on December 8 and 9.
The 'Reclame AQUI' Awards evaluate companies from various sectors based on their reputation and quality of customer treatment. Being a finalist represents a significant achievement: only companies rated “Good,” “Excellent,” or holding the “RA1000” seal are eligible. Betnacional continues to follow best practices in customer service, which secured its place as a finalist in the category.
Betnacional
Betnacional, the sports betting platform that is part of Flutter Brazil, has been authorized to operate in the country with fixed-odds betting since January 2025, under SPA/MF Ordinance No. 2.092/24. Reinforcing its positioning as “the bet of Brazilians,” the brand has invested heavily in valuing national culture. It sponsors some of the country’s biggest events and programs, such as Big Brother Brasil 2025, the Rio Open, Lollapalooza, Lauana Prado’s Raiz tour, and the traditional Carnaval of Salvador, among others.
Betnacional also boasts high-profile ambassadors, including football star Vini Jr., singer Nathanzinho, and the iconic journalist Galvão Bueno, a reference in Brazilian sports commentary. The brand’s presence in sports is remarkable, with strong visibility in stadiums and advertising placements across several championships through BRAX.
Additionally, it is the official sponsor of Football 2025 on Rede Globo, the main sponsor of Sport Club do Recife, and the Rio Marathon 2025. Betnacional also promotes sustainable growth of the betting sector in Brazil and reinforces its commitment to responsible gaming through a solid partnership with the Brazilian Institute of Responsible Gaming (IBJR).
Source: GMB
